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Privacy Policy

This statement was last updated on 27/04/26.

 

We are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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This Policy applies to all of our operating venues including but not limited to:

 

Orbis Stamford
The Woodfalls
The Dog & Crook (including Gusto)
The Hunters Inn
The Old Mill
Twisted Barrel

The Bell & Crown
Bills Bar
The March Hare
The Fox
The Rising Sun


Any future venues operated under Taste the World Hospitality

Who We Are

Taste The World Operating multiple venues across the UK
Email: data@tastetheworld.uk
We are the data controller responsible for your personal data.

Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Booking details (date, time, preferences)

  • Enquiries or messages submitted via forms

  • CVs and job applications

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b. Automatically collected data

  • IP address

  • Browser type and version

  • Pages visited and time spent on site

  • Device type

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c. Information from third parties

  • Reservation platforms (e.g. OpenTable, ResDiary)

  • Social media platforms

  • Recruitment platforms

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We do not knowingly collect data from individuals under 16 without parental consent.

How We Collect Your Data

We collect data when you:

  • Visit our website or use our online forms.

  • Make a booking.

  • Sign up for newsletters or marketing updates.

  • Contact us via email, phone, or in person.

  • Interact with us on social media platforms.

How We Use Your Data

We use your data to:

  • Process bookings or payments.

  • Provide you with services or information you request.

  • Improve our website and customer experience.

  • Send you marketing communications (with your consent).

  • Comply with legal obligations, such as tax or health and safety regulations.

Our lawful bases for processing under UK GDPR include:

  • Consent: Where you’ve agreed (e.g., for marketing).

  • Contract: To fulfill orders or bookings.

  • Legal Obligation: To meet regulatory requirements.

  • Legitimate Interests: To operate and improve our business, provided your rights are not overridden.

Sharing Your Data

We may share your data with:

  • Booking and reservation systems

  • IT and website service providers

  • Payment processors

  • Professional advisors (legal, accounting)

  • Regulatory authorities where required

  • Legal authorities (when required by law)

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We do not transfer your data outside the UK unless adequate safeguards (e.g., UK International Data Transfer Agreements) are in place. All third parties are required to respect your data and comply with UK GDPR.

Cookies

Our websites use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Support marketing activity

You can manage or disable cookies through your browser settings.

Data Security

We use appropriate technical and organizational measures to protect your data, such as encryption, secure servers, and staff training. However, no system is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined above, or as required by law.

For example:

  • Transaction data: 6 years for tax purposes.

  • Marketing data: Until you unsubscribe or after 2 years of inactivity.

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Data is securely deleted when no longer needed.

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate data.

  • Erasure: Ask us to delete your data (the “right to be forgotten”).

  • Restriction: Limit how we use your data.

  • Objection: Object to processing (e.g., for marketing).

  • Data Portability: Receive your data in a usable format.

  • Withdraw Consent: Opt out where consent was the basis for processing.

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To exercise these rights, contact us at data@tastetheworld.uk. We’ll respond within 1 month.

Third Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices—please review their policies separately.

Complaints

If you’re unhappy with how we handle your data, please contact us first. You can also lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Website: www.ico.org.uk
Helpline: 0303 123 1113

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We may update this policy to reflect legal or operational changes. Check back regularly for the latest version.

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